Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–3 business days after payment/order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive the available shipping/tracking details.

Delivery Time

Pakistan: Estimated delivery time is 3–7 business days.
Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges are calculated and displayed at checkout.
Any applicable free-shipping offer will be clearly mentioned on the website.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery period, please contact our customer support team. We will coordinate with the courier service to help resolve the issue.

In case a parcel is lost or damaged during transit, please contact us as soon as possible after receiving or noticing the issue.

Incorrect Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Order Changes or Cancellation

Once an order has been shipped, the shipping address cannot be changed and the order may not be eligible for cancellation. Please contact us as soon as possible if you need to make any changes.